Return Policy

All items sold are FINAL SALE.

Due to the nature of pre-owned luxury goods, returns, exchanges, or cancellations are not accepted after purchase.

Due to the nature of pre-owned luxury items, we do not accept returns or refunds for any reason other than proven inauthenticity. Items are sold as pre-owned and may show signs of normal wear or prior maintenance, including spa services or cosmetic touch-ups. We do not accept returns or refunds based on condition-related concerns, third-party opinions, brand warranty determinations, or post-purchase inspections. Brand warranty eligibility is not guaranteed. By completing a purchase, the customer acknowledges and agrees to this policy in full.

Exception

A return will only be considered if the item is proven to be inauthentic, verified by a recognized third-party authentication service.

Non-Returnable Reasons Include (but are not limited to):

  • Change of mind or personal preference

  • Size, color, or style not meeting expectations

  • Minor signs of wear consistent with pre-owned condition

  • Claims not related to authenticity

    We do not accept or sell items that have undergone undisclosed third-party alterations.
    Any misrepresentation of item condition may result in transaction cancellation at our sole discretion.

Eligibility Criteria for Returns :

Items must be in their original condition, unused, and with all original tags and packaging intact. Our Certificate of Authenticity tag & Awmin.co tag must be attached to receive a full refund.

We reserve the right to refuse any refunds if you return more than three items in a 12 month period.

 

Return Procedure :

Contact our customer service team at [contact information] within three days of receiving your item(s) to initiate the return process. 

Provide your order number, item(s) you wish to return, and reason for the return.

Once approved, you will be provided a prepaid return label, please make sure the return item(s) must be in the same condition with no missing “extras” (dust bag, box, lock, etc.). Please take care of packing and protecting the item you are returning. If not in the same condition as when purchased, the item will not be eligible for a refund.

 

Refund Process :

Upon receiving the returned item(s) and verifying their eligibility, we will process the refund within 5-7 business days.

Refunds will be issued using the original payment method.

Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

 

Additional Notes :

We reserve the right to refuse returns that do not meet the above criteria.

Returns without prior communication or beyond the three-day window may not be accepted.

Any damage incurred during return shipping may affect the refund amount.

 

Contact Us :

If you have any further questions or need assistance with your return, please contact our customer service team at [contact information].