Authenticity Policy
We take pride in offering only authentic, high-quality handbags to our valued customers. We understand the importance of ensuring the authenticity of our products, and we are committed to providing a transparent and trustworthy shopping experience.
Our team of experts thoroughly inspects each handbag to verify its authenticity before it is made available for sale. We carefully examine the materials, craftsmanship, logos, serial numbers, and other distinguishing features to confirm that they align with the brand's standard.
We offer a lifetime authenticity guarantee should any item we sell prove to be inauthentic. In the rare event that a customer believes they have received a counterfeit or inauthentic item, we encourage them to contact our customer service team immediately for resolution.
For select designer brands or high-value items, we may provide certificates of authenticity issued by the manufacturer or an authorized third party, adding an extra layer of assurance to our customers.
If a customer receives a handbag that they believe is inauthentic, we have a comprehensive return and refund policy in place. We will initiate an investigation and, upon verification of the inauthenticity, offer a full refund or exchange as per our terms and conditions.